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Help Center

Check out the answers to some of our most frequently asked questions below. If there’s something you still need to know or an answer isn’t detailed enough, please get in touch for more information.

  • What do I need to do before my massage therapist arrives?
    Prepare your space Make sure there’s enough space to accommodate the massage table, leaving enough room for the therapist to move around it – the table is about the size of a twin mattress. Prepare two sheets and a pillowcase per person.
  • Should I shower/bathe before or after my massage?
    A good way to prepare for a massage is by taking a shower beforehand. This helps remove any dirt or grime from your body that could cause irritation during the massage. It also helps relax your muscles so they are ready for the massage. After a massage, you may want to relax by soaking in a hot bathtub. This helps ease muscle soreness and promotes healing. However, if you don't have access to a tub try taking a warm shower instead.
  • Can I request a specific therapist?
    Yes, If you have a preferred therapist or have been referred to a specific therapist you can request them at the time of booking. Sometimes your scheduling priorities may require adjustments, but you’ll always know who is seeing you for your appointment in advance.
  • Is Rest available in my area?
    Our therapists are available for in-home therapy appointments across the United States. See our service areas. If you do not see your location you can always request this information via the chat feature to confirm.
  • How soon can I book an appointment?
    Next Day Guarantee* At this time we do not provide same-day appointments. All mobile therapies are available 7 days a week, from 9:00 am - 9:00 pm. You can book up to one year in advance allowing you to plan out these special events hassle-free. Exceptions are made for weddings if needed. *excluding any natural or environmental disasters
  • Do you come to hotels?
    In general, our therapists see clients at their homes, office, nursing homes, and hotels.
  • Can I use my FSA or HSA?
    Flexible spending accounts (FSAs) and health savings accounts (HSAs) let you set aside pre-tax money, sometimes directly from your paycheck, to pay for eligible medical expenses. Guard this card carefully as you may not have the same rights to get your money back if it is stolen as you do with your bank or credit union debit card. Your employer may offer an FSA or an HSA as a separate account to pay for eligible medical expenses. The accounts may be linked to a card. The rules on what type of spending is allowed for these accounts also apply to the use of the card. NOTE: All of Rest services are coved by both FSA and HSA.
  • Can I pay with cash?
    All payments are made by debit or credit card. We do not accept cash or check payments. Payments are seamless and secure through Gratuity is optional and can be paid via cash or card.
  • Are there flexible payment options?
    Rest has partnered with Sezzle to provide the services you need today at only a fraction of the price. This payment option allows you to book your appointment when you need it and pay it off over time. No more putting off the relief you need. We've got you covered.
  • How much does a mobile massage cost?
    Mobile massages are becoming increasingly popular because they allow people to receive a massage in the comfort of their own homes. A typical session costs anywhere from $100 to $180, depending on where you live and how long the massage takes.
  • Are in-home massage therapy covered by insurance?
    Rest accepts FSA & HSA. We do not accept any major insurances or Medicare at this time.
  • What is Mobile Massage Therapy?
    A mobile massage therapy is a type of massage that is performed by a therapist who travels to the client's location. This allows clients to receive massages in places such as their homes, offices, hotels, etc.
  • Do you tip an in home massage therapist?
    Tipping is not required when receiving massages in your own home. However, if you do choose to tip, there are several ways to go about it. For example, you could give cash directly to your provider who gave you the massage, or you could leave a tip via the link sent after your appointment.
  • What are the benefits of Mobile Massage Therapy?
    In home massages are great because they allow you to relax while still being able to enjoy your own space. It also allows you to choose exactly where you want to receive the massage, which means you can pick the spot that feels the best to you.
  • Need Additional Help
    Phone and Text Support: 832-479-4772 Email Support:
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