Terms and Conditions
Effective Date: October 15, 2021
AS FURTHER DESCRIBED BELOW, THESE TERMS REQUIRE THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS, AND ALSO LIMITS THE REMEDIES AVAILABLE TO YOU IN THE EVENT OF A DISPUTE.
As described in Section 5(g) below, Rest will not refund you for any reason if you receive a Treatment , except as determined in its sole discretion. For avoidance of doubt, if you engage in conduct deemed inappropriate or unsafe by a Provider, as determined in the Provider's sole discretion, including, but not limited to, making inappropriate requests, engaging in inappropriate behavior, including inappropriate touching, or the Provider perceives a threat to his/her safety or well-being, and such conduct results in a Provider ending the Treatment or Medical Treatment prior to the end of the allotted time, Rest will not refund you.
Use of Web Site, Mobile Applications, and our Service
a. The "Service" is Rest's website located at www.restmassage.net , and mobile applications, as each may be updated, relocated, or otherwise modified from time to time, including through networks, embeddable widgets, downloadable software, and tablet computer applications, and all intellectual property contained therein. The Service provides health and wellness professionals ("Providers") with a network (the “Rest Network") through which Providers can provide Treatments (each, a "Treatment") to consumers, whether in-person or virtually, meaning utilizing a video communications platform. Any person who accesses and/or uses the Service to book a Treatment on his or her own behalf, or on behalf of any third party, will be referred to herein as a “Rest Member".
b. Subject to the terms and conditions of these Terms, Rest hereby grants you a limited revocable, non-exclusive, non-transferable license to access and use the Service, solely in the manner intended by Rest. Unless otherwise specified in writing, the Service is solely for your personal use and not for resale. Rest reserves the right at all times and without notice to: (i) restrict and/or terminate your access to the Service (or any portion thereof); and (ii) modify or discontinue providing the Service (or any portion thereof).
2. Registration, Accounts, Passwords and Security
a. Rest Members. In order to become a Rest Member, you must complete the registration process by providing Rest with current, complete and accurate information, as prompted by the applicable registration form.
b. Providers. In order to become a Provider, you must enter into the Agreement Between Rest and Provider for Use of Rest Services (the "Provider Agreement") and provide any information required by Rest in order to verify your identity and credentials or as otherwise set forth in the Provider Agreement. Providers providing virtual wellness services must also sign an addendum governing audiovisual usage.
c. Accuracy of Information. You acknowledge that in the event you provide any information to Rest which is untrue, inaccurate, not current or incomplete, Rest may terminate these Terms and your continued access and use of the Service.
i. You represent and warrant that you are at least eighteen (18) years of age, that you have not been previously suspended or removed from the Service, and that you possess the legal right and ability to enter into these Terms. THE SERVICE IS NOT FOR PERSONS YOUNGER THAN REST S STATED AGE MINIMUMS OR ANY USERS PREVIOUSLY SUSPENDED OR REMOVED FROM THE SERVICE BY REST. Treatments may be booked for minors through the platform by a parent or legal guardian who must be present in the same room during the entire duration of appointment. Guardians who are booking for minors must indicate that they are booking for a dependent and indicate the age of the minor at the time of booking. For massage therapy, physical therapy, and assisted stretching appointments, minors must wear T-shirts and shorts for the entire duration of their appointments.
Treatments may be booked for minors as follows:
16 and older for massage therapy and assisted stretching